Recommendations

Kind words from clients and employers:

“It’s been a pleasure to work with Stephen over the past year at Exan. As a contract Technical Writer, Stephen quickly made improvements in the structure, quality and usability of our documentation and online help. While he works well independently, Stephen is also a great collaborator, able to ask the right questions of various SMEs to get the information needed.

“Stephen works hard, meets deadlines, and learns quickly. While at Exan, he willingly shared his expertise, providing training sessions to our staff as well as our clients at our annual conference. Stephen made a significant difference during his short time at Exan, and has helped set us up for success as he moves on to other ventures, which I greatly appreciate.”

Tamara Lee, Director of Support, Exan Group

“Stephen worked on two documentation projects for the BC Ministry of International Trade. The client feedback was very positive. I’m happy to recommend Stephen to anyone needing a skilled, experienced and conscientious writer.”

Scott Ross, CEO, Avocette Technologies

“Stephen worked with me at Kwantlen Polytechnic University in the Applied Communications Department in the fall of 2015. We hired him initially to teach one course, but because of his broad experience we asked him to teach courses spanning remedial writing to third-year technical communications. Stephen is a dedicated, enthusiastic and conscientious teacher. His fresh approach and insight resulted in a revised curriculum uniquely tailored to his students. We were very sorry when he chose to leave teaching for private consulting.”

Alexandra Richmond, Chair, Applied Communications, Kwantlen Polytechnic University

“It is my pleasure to recommend Stephen Gauer. I have worked with him over the past year on two projects, one that has been completed and one in progress. There are many things to appreciate about the skillset that Stephen brings to his work including:

* Diligent in confirming his understanding of a request or issue before proceeding with the work
* Well-tailored and timely communication
* Excellent skills for estimating required effort, scheduling and meeting deadlines
* Ability to come up to speed quickly when taking on an existing project
* Extensive experience in development of training materials
* Advocate for the end-user and the quality of their experience when using materials

Yvonne Sharpe, Senior Consultant, Avocette Technologies

“I have worked with Stephen for many years in his role as our technical writer for our Systems practise at IBI Group. He has taken our technical content and transformed it into very professional and concise manuals that our end users find very helpful. He has the ability to quickly understand a technical system and translate this information into a language that can be easily understood by the user. I always look forward to working with Stephen on a project, and would highly recommend his expertise.”

Steve O’Brien, Director, IBI Group

“I had the good fortune to hire Stephen as a senior technical writer for a tech startup. His work consistently exceeded our expectations in terms of quality and hitting the deadlines. He was delightful to work with and cultivated excellent working relationships across the various teams.”

Cindy Oxenbury, Principal, Canopy Privacy

“I worked with Stephen while he was Interim Communications Manager at IBI Group. He was direct, energetic, creative, methodical and very professional in his work and in dealing with others. Stephen was great to work with and I look forward to the opportunity to work with him again.”

Audrey Jacob, Deputy Regional Director, Canada East at IBI Group

“I worked with Stephen during his role as Interim Communications Manager at IBI Group. His ability to manage the overwhelming amount of design work we were doing was matched by his enthusiasm and incredible work ethic. Together (my role was creative director for the IBI website redesign) we were able to deliver a truly great project, and a very large portion of the credit must go to Stephen. I wouldn’t hesitate to recommend him to anyone looking for an expert on communications. ”

Tyson Kingbury, Creative Director, Veriday

“I worked with Stephen Gauer for almost a year. He worked hard, was diligent, provided valuable feedback on how the team and work could be improved, and never missed a deadline. As an individual contributor, Stephen brings experience and flexibility to the table. He was able to get Subject Matter Experts and Project Managers to share information through his patience, persistence and his ability to ask the right questions to get the job done. I would consider Stephen a strong asset to any team.”

Mark Medland, Director, Service Desk, End User Technology Support, CIBC